Tel: 01886 880207

Book appointment
Book appointment
Order repeat prescription
Order repeat prescription
Contact our doctors online

Online consultation allows you to contact your GP practice online. No account needed, simply contact us by following this link

Online Consults

To use this service you must be REGISTERED and a patient currently at Cradley Surgery

See our Online Services page, for more information

Please be aware it may take 3 WORKING days for your surgery to get back to you, so do not use online consultation to contact us for anything urgent.

Contact Details

Telephone:

01886 880 207

Address:

Cradley Surgery,

Bosbury Road,

Cradley,

Malvern,

Worcestershire.

WR13 5LT

If you are a patient please do NOT E-mail the surgery, your request will not be actioned. Our E-mail is for healthcare professionals only.

Please use our Online Consultation Tool or call us for anything urgent.

Please note that all incoming and outgoing calls are recorded for training and monitoring purposes

SURGERY Opening Hours
Monday - Friday8:00 a.m to 6:30 p.m
We are closed on Weekends and Bank Holidays.

>> What do I do when the surgery is closed?

DISPENSARY Opening Hours
Monday 9:00 a.m to 1:00 p.m
3:30 p.m to 6:00 p.m
Tuesday 9:00 a.m to 1:00 p.m
3:30 p.m to 6:00 p.m
Wednesday 9:00 a.m to 1:00 p.m
3:30 p.m to 6:00 p.m
Thursday 3:30 p.m to 6:00 p.m
Friday 9:00 a.m to 1:00 p.m
3:30 p.m to 6:00 p.m
Saturday Closed
Sunday Closed

Please note that our Dispensary opening hours are different from our Surgery opening hours.

If you need to call the Dispensary in regards to any medication queries please call between 9:30 a.m to 1:00 p.m and 3:30 p.m to 5:30 p.m.

Welcome to Cradley Surgery

We offer URGENT on the day appointments with the designated Duty Doctor. Please can we ask all patients that if you require an urgent appointment, to try and ring the surgery between 8 and 10 am when possible.

Please call us on 01886 880 207 for URGENT Appointments, your request will then be triaged by the on the day, duty doctor ,for the most appropriate care.

We also offer routine appointments, these are more suitable for ongoing issues.

Please call us or contact us using our Online Consultation Tool for routine matters

For more Appointment Information please click on the link below

Appointment Information

Prescriptions/ Dispensary

We would like to remind all patients that we do NOT accept repeat prescription orders via the telephone.

Alternatively you can order your repeat prescriptions online using our Online Consultation Tool or the Please use our NHS App Please ask any of our dispensary team for more information or click on the below link

Dispensary/ Prescriptions

Patients picking up prescriptions please could you do so within the dispensary opening hour times, if unsure please call ahead and ask. If you choose to come outside of the dispensary opening hours, reception staff CANNOT hand over your prescriptions.

If you have any medication queries, please call and ask to speak with a member or our dispensary team or use our online consultation tool

If you do not use our Dispensary, please click on the link to find a pharmacy near you. Find a pharmacy

If you wish to nominate a different pharmacy to dispense your medication to, please speak with one of our GP's or the dispensary team

We Are Accepting New Patients
We are happy to accept new patients at the Practice. Please visit NHS Choices postcode finder, by clicking on the following: Postcode Finder to see if your postcode is within our area.

We are not taking on out of area patients due to our current capacity being full. Please register with your closest available GP.

If you are within our catchment area and would like to register, please pop by the surgery or visit our registrations page

Latest Surgery News
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NEWSLETTERS

Frequently Asked Questions, FAQ

Can't find what you're looking for? Please see our Frequently Asked Question's page.

FAQ

Friends and Family Test
Friends and Family Test Monthly Responses
Complete our Patient Survey!

Have your say!

Please Click Here to complete our patient survey.

Our patient survey is a way of gathering your feedback, so we can continually review our service. Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve.

Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

Surgery Information

Parking and How to find us

Test Results

For test results, please call the surgery after 2 pm, alternatively, you can use the NHS App or our Online Consults

Home Visits

Please call the surgery before 10:30 a.m to request a home visit

Comments and Complaints

We aim to provide a high quality service and are very interested in hearing any constructive comments you may have. Please contact our practice manager by letter, telephone or in person to take advantage of this service.

Comments and complaints

Please see our Information page and an answer to your query may be there. Information

General Practice Access Data Infographic – December 2023
NHS Services

Find information and advice on health conditions, symptoms, healthy living, medicines and how to get help.

1) The NHS Website includes a complete guide to conditions, symptoms and treatments, including what to do and when to get help.

2) Find the service you need and book appointments online.

NHS Services

Please note surgery staff are not here for technical support in regards to apps, please contact the NHS App Support team directly. We DO NOT control or have access in regards to the NHS App.

We are supporting people in Herefordshire and Worcestershire to take control of their health and well-being. The Health Information Video Library contains information to help you understand and manage your condition.

Health Information Library

Review us on NHS Choices

Please Click Here to leave your review.

Please feel free to leave us a Google Review as well!

COVID queries

Please ring 119, the Covid helpline.

Or visit

Covid Information

Calls to 119 are free from mobiles and landlines.

All information regarding COVID passes is available on the NHS App. All links are on our FAQ, frequently asked questions, page.

CQC Rating

Our CQC Rating is (GOOD)

You can view the full CQC report by following this Link

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