GP Patients’ Most Common Questions

HGP – Our answers to patients’ most common questions on Vimeo

Herefordshire General Practice has released a new video that tries to answer the most common
questions and concerns that patients raise with their GP Receptionists.
These are:
➢ Why do receptionists decide who I can and can’t see?
➢ I want to see someone face-to-face – how is it right that I can’t get an appointment for
➢ Why do you keep taking on more patients when you can’t manage the ones that you have
➢ What’s wrong with me commenting about my GP practice on social media if I have a point
to make?