We aim to provide a high quality service and are very interested in hearing any constructive comments you may have.
The practice has an approved complaints procedure and we always welcome the opportunity of dealing with any part of our service that may be causing you concern. Please contact our practice manager by letter, telephone or in person to take advantage of this service.
We aim to provide a high quality service and are very interested in hearing any constructive comments you may have.
Should you require support making a complaint there is an Outside Advocacy Service (Worcester based) leaflets for which are available on request.
NHS England can advise you about your complaint on behalf of the Herefordshire Clinical Commissioning Group. The service is free of charge and may be contacted at:
Post: NHS England PO Box 16738, Redditch, B97 9PT
Telephone: 0300 311 2233 ( Mon – Fri 8am to 6pm excluding Bank Holidays)
Email: England.contactus@nhs.net