Patient Survey

We value your feedback and would appreciate if you took a few moments to respond to some questions.

Patient Survey Results

Please Click Here to view the Patient Survey Results January 2023

You can fill out a paper version of our Patient Survey by downloading it here. Alternatively, you can fill out the form online and submit it to the practice below:

New Patient Survey

Dear Patient We would be grateful if you would complete this survey about this practice (it doesn’t take very long!). We want to provide the best care possible and feedback from this survey will enable us to identify areas that may need improvement. Your opinions are therefore very valuable. Please answer all the questions where they apply to you. We will not be able to identify you as the questionnaires are anonymised.

What is the name of your usual Doctor? Optional

In the past 12 months, how many times have you seen a doctor at the surgery? Optional

Thinking of the times when you want to see a particular Doctor, how quickly are you seen? Optional

How do you rate this? (good, poor, excellent) Optional

If you need to see a doctor URGENTLY, can you normally get seen on the same day? Optional

How long do you have to wait at the Surgery for your Consultations to begin? (in mins) Optional

How do you rate this? (poor, good, excellent) Optional

Thinking of time you have phoned the Surgery, how do you rate the following?

The ability to get through on the phone? (poor, good, excellent) Optional

Untitled Optional

How your receptionist handled your call? Optional

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How your receptionist handled your call?

How Thoroughly does the doctor ask about your symptoms and how you are feeling? (poor, good, excellent) Optional

How well does the doctor listen to what you say? (poor, good, excellent) Optional

How well does the doctor put you at ease during your physical examination? (poor, good, excellent) Optional

How much does the doctor involve you in the decisions made about your care? Optional

How well does the Doctor explain your condition or any treatment you may need? (poor, good, excellent) Optional

How do you feel about the amount of time the Doctor spends with you? (poor, good, excellent) Optional

How do you feel about the Doctors response to your questions and worries? (poor, good, excellent) Optional

How attentive are the Doctors towards you? (poor, good, excellent) Optional

Have you seen a Nurse in the Surgery in the last 12 months? Optional

Thinking about the Nurse(s) you have seen, how do you rate the following?

How well do you feel they listened to you? (poor, good, excellent) Optional

How do you feel about the quality of care they provided you? (poor, good, excellent) Optional

How well do you feel they explained your health problems and treatment that you need? (poor, good, excellent) Optional

Finally, please can you tell us a bit about yourself?

What is your gender? Optional

Do you have a long-standing illness or disability? Optional

How old are you? Optional

Do you have a computer, tablet or mobile phone?

Computer Optional

Tablet Optional

Mobile phone Optional

Other Optional

Have you signed up for the NHS App? Optional

If you use the NHS App, what do you use if for?

Booking Appointments on line Optional

Ordering Repeat Medication Optional

Emailing the Practice Optional

Would you be interested in signing up for the NHS App? Optional

Please leave contact information at the bottom of form if YES

Would you be happy to receive more information via text, for example, reminders for appointments, reminders for annual checks, details about events at the surgery, advice that your medication is ready to collect? Optional

What ethnic group do you belong to? Optional

Which of the following describes you best? Optional

How likely are you to recommend our GP practice to friends & family if they needed similar care or treatment? Optional

What stood out about your care & what could be improved? Optional

We would be interested in any comments or suggestions you may have. Please use the space provided below: Optional

Email Optional

This field is for validation purposes and should be left unchanged.

Patient Survey Results

New Patient Survey

Thank you for your feedback.

Cradley Surgery

Surgery

Dispensary