NHS App and viewing documents

An update for our patients who use the NHS App

In certain circumstances, (and in very few cases) it may be that certain information will not be visible to you via the NHS App.

There have been some issues with patient’s having visibility to documents in the NHS App, where the document contains sensitive information and the GPs would have normally chosen to restrict access to that particular document.

The decision has been made to remove all documents from being visible in the app as a temporary measure until this issue can be fixed

You can of course, request copies of documents through us.