June’s spotlight on… the NHS App

The NHS App is a great tool and a convenient way for patients to access many NHS services such as, ordering repeat prescriptions, cancelling appointments, contacting the surgery and checking recent results. Please see below a couple of message about the NHS App for our patients.

A polite reminder to all our patients regarding the NHS App.

Staff at the surgery are not here for technical support, if you are having any issues with the NHS App, there are multiple help guides available online. On the NHS App there is as a help button which is also available.

The Surgery does not control or have access to the NHS App.

If you are struggling or have any questions please visit NHS App help and support – NHS (www.nhs.uk).

You can still contact the practice by phone or in person, this is just another option which many patients have found more convenient and saves them time.

Please also note, in certain circumstances, (and in very few cases) it may be that information will not be visible to you via the NHS App, this could be for many reasons and is often due to technical issues when different software cannot “talk” to each other safely, in such cases the doctors wish to review all of this information first before it’s released.

Thank you.