Statement

The facility for patients to view online, export or print detailed coded information held in their own records is available.

This practice currently offers the facility for patients:

  • to book, view, amend, cancel and print appointments online
  • to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances
  • to view online, export or print summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient

We will publicise and promote our online services to our practice’s patients through the practice website, practice waiting room leaflets, posters and the Patient Participation Group.

Full access is available if a patient requests it. We encourage all patients to download the NHS App for easy and full access.

The NHS App gives you a simple and secure way to access a range of NHS services. Download the NHS App on your smartphone or tablet via the Google play or App store. You can also access the same services in a web browser by logging in through the NHS website.

Cradley Surgery Mission Statement 2024

Mission statement

To provide a positive culture of care towards all, regardless of background, to ensure everyone can live a healthy, respected life and be provided with the best healthcare for them as individuals.

Values

  1.  To remain up to date with new ways of working to provide modern evidenced based care
  2.  To be a centre of training & learning to give back to the healthcare community.
  3.  To work together with local partners to promote the health of the population as a whole
  4.  To continuously work to expand and improve facilities to enhance patient and staff wellbeing
  5.  To be a safe space away from bullying and prejudice so all staff and patients can feel protected
  6.  To work towards improving our energy efficiency to contribute towards the global efforts to reduce climate change