Accessible Information Standard

The accessible information Standard aims to ensure that patients (or their carers) who have a disability or sensory loss can receive, access and understand information, for example in large print, braille or via email, and professional communication support if they need it, for example from a British Sign Language interpreter.

This applies to patients and their carers who have information and / or communication needs relating to a disability, impairment or sensory loss.  It also applies to parents and carers of patients who have such information and / or communication needs, where appropriate.

Individuals most likely to be affected by the Standard include people who are blind or deaf, who have some hearing and / or visual loss, people who are deaf-blind and people with a learning disability. However, this list is not exhaustive.

Please see Accessible Information Easy Read Leaflet

  • Should you have any requirements or know of a patient who needs support please let the Practice know and we will help provide support whether that is by providing information in large print or putting a patient in touch with British Sign Language (BSL), an interpreter, email or braille. You can tell us by telephoning the surgery, contacting us using our online consultation tool or filling out the below form and returning it to the surgery.

Leaflet for accessible information Accessible Information Patient Form 1

  • Charities including Action on Hearing Loss, CHANGE, Sense and the Royal National Institute of Blind People (RNIB) will also be able to provide further support.
  • Please do not hesitate to contact the Practice if you have any questions.