Ordering repeat prescriptions:
Please use the NHS app, our online consultation form or fill in your green script and drop it down to the surgery.
We would like to remind all patients that we do NOT accept repeat prescription orders via the telephone.
Welcome to our new patients of whom there are increasing numbers.
All surgeries have their own systems and it won’t take long for you to get used to ours.
Please discuss how we dispense and let us know in plenty of time if you need anything. Bringing your medication boxes or a list from your old GP is very helpful. We are not (legally or actually) the same as a chemist shop and there are a few differences in what we can and can’t do.
Patients picking up prescriptions please could you do so within the dispensary opening hour times, if unsure please call ahead and ask. If you choose to come outside of the dispensary opening hours, reception staff CANNOT hand over your prescriptions.
If you have any medication queries, please call and ask to speak with a member or our dispensary team or use our online consultation tool
If you do not use our Dispensary, please click on the link to find a pharmacy near you. Find a pharmacy
If you wish to nominate a different pharmacy to dispense your medication to, please speak with one of our GP’s or the dispensary team
Dispensary Opening Hours
| MONDAY | 9:00 a.m to 1:00 p.m 3:30 p.m to 6:00 p.m |
| TUESDAYS | 9:00 a.m to 1:00 p.m 3:30 p.m to 6:00 p.m |
| WEDNESDAY | 9:00 a.m to 1:00 p.m 3:30 p.m to 6:00 p.m |
| THURSDAY | 3:30 p.m to 6:00 p.m |
| FRIDAY | 9:00 a.m to 1:00 p.m 3:30 p.m to 6:00 p.m |
| SATURDAY | CLOSED |
| SUNDAY | CLOSED |
OUR DISPENSARY OPENING HOURS HAVE CHANGED. ON THURSDAYS, THE DISPENSARY HATCH WILL ONLY BE OPEN FROM: 3:30 p.m to 6 p.m.
There are no changes on Mondays, Tuesdays, Wednesdays and Fridays.
We have noticed that a lot of our new patients are requesting repeat medications to be issued within a few days. If you have a repeat medication that you order each month, would it be possible for you to leave a repeat request with us upon collection of your items. This helps you by not having to make two journeys to the surgery and we can have it ready on the shelf for you to collect.
We are often asked why a medication is not on ‘repeat’ so that you can just ask for it whenever you want. There are various reasons. These include:
If it’s new because we want feedback from you to say it is or isn’t helping. It might’ve been suggested by a consultant and we’re not sure if they gave it to you or what they want us to do it (they don’t always say.)
Also, sometimes patients leave the hospital clinic and then decide they don’t want the recommended treatment after all. If our doctors want to keep an eye on how much of something you are using, they won’t put it on repeat. It doesn’t mean you can’t have it, it just means that dispensary has to ask a doctor. This enables the doctor to communicate with a patient if they are concerned about risks or side effects especially with long term use. This applies often to addictive analgesia, or oral or topical steroids for example.
If you have any more queries please ring us on 01886 880 207 and press option 2 for dispensary.
Please note that the dispensary line is open between 9:30 a.m to 1 p.m and 3:30 p.m- 5:30 p.m. Monday- Friday
